Welcome to Ace Landscape. These Terms & Conditions govern your use of our website and the landscape services we provide. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree, please refrain from using our site and services.
Services
Ace Landscape offers professional landscape services including design, maintenance, hardscaping, and seasonal cleanup. All services are provided subject to availability and based on the specific scope agreed upon with each client. We reserve the right to refuse service to anyone for any reason consistent with applicable law.
Client Responsibilities
You agree to provide accurate and complete information about your property and landscape needs. You are responsible for ensuring that our team has safe and reasonable access to your property during scheduled service visits. You must also inform us of any underground utilities, irrigation systems, or other hazards that could affect our work.
Service Agreements and Estimates
Any estimate or proposal provided is valid for a specified period and is based on the information available at the time. Final pricing may be adjusted if the scope of work changes or if unforeseen conditions are encountered. A signed service agreement or work order constitutes a binding contract between you and Ace Landscape.
Payment Terms
Payment for services is due as outlined in your service agreement – typically upon completion or according to a scheduled billing cycle. We accept various payment methods. Late payments may be subject to reasonable interest charges or suspension of services until the balance is settled. All fees are stated in U.S. dollars.
Cancellation and Rescheduling
You may cancel or reschedule a service appointment with reasonable notice, as specified in your agreement. Failure to provide adequate notice may result in a cancellation fee. We also reserve the right to cancel or reschedule appointments due to weather, safety concerns, or other operational reasons, and we will make every effort to notify you promptly.
Intellectual Property
All content on our website – including text, images, graphics, logos, and design – is the property of Ace Landscape and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Ace Landscape shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim related to our services is limited to the amount you paid for the specific service in question. We do not guarantee specific outcomes, as landscape results depend on many variable factors including weather, soil conditions, and plant health.
Disclaimer of Warranties
Our services are provided “as is” without any warranties, express or implied, except as explicitly stated in your service agreement. We strive to deliver quality work, but we do not warrant that your landscape will be free from issues caused by natural events, pests, or other external factors beyond our control.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the state of Virginia, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved exclusively in the state or federal courts located in Richmond, Virginia.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services or website after any changes constitutes acceptance of the revised terms.